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Review Survey Template
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| | TECHNICAL SUPPORT SERVICES SURVEY | | Please take a few moments to answer the following survey questions regarding to your experience with our tech support service. We will take your feedback and try our best to improve our service to yo | | 1. Please take a few moments to answer the following survey questions regarding to your experience with our tech support service. We will take your feedback and try our best to improve our service to yo | |
| 2. What was your call about? | |
| 3. Did you receive a technical support ticket via our tech support website? | |
| 4. Was the problem resolved? | |
| 5. If not, please tell us why? | |
| 6. Was your question or issue resolved the first time you contacted our technical support? | |
| 7. Did you attempt to use our online support web site before making this call? | |
| 8. What is your overall satisfaction with this particular phone support experience? | |
| 9. How satisfied are you with our technical support in general? | |
| 10. In your most recent customer service experience, how did you contact the representative? | |
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